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Shipping & Returns

Shipping Policy

Once your order is received, it will normally be shipped within 2-3 days. Please allow up to 14 days for it to reach you once it has been shipped (it's unlikely to actually take that long though). If your order still hasn't arrived after 14 days, please get in touch either directly at paulwiprints@outlook.com or via the Contact form so I can sort it out.

Shipping is only available within the UK. Prints are shipped using Royal Mail First Class. A4 prints are packed flat in cellophane with a hardboard backing, while A3 prints are rolled in a tube for postage. If you are a visitor or existing member of Highland Gliding Club you can pick up prints directly from there at no extra cost. Limited edition prints designed specially for a competition or other event will normally be made available to pick up at that event - more details can be found on the product page.

Return & Exchange Policy

If your print arrives damaged or is defective in some way, or you received the wrong one, please get in touch in the first instance so I can make it right!

If you decide you simply don't like it, you have 14 days from receiving your order to request a return. In order for me to accept a return it must be in saleable condition and in its original packaging - unfortunately I can't provide a refund if the return is damaged on arrival, so please be sure to package it carefully. If the return is accepted, you will be refunded the cost of the print, less the cost of postage. 

If you have ordered a commission or customised print, unfortunately I can't accept a return or offer a refund, but please do get in touch if something isn't right and I will do my best to fix it.

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